Section 1 – What is the Rewards Scheme?
What Is The Secure Ṫrust Bànk Rewards Scheme?
How Do I Join The Rewards Scheme?
Which Retailers Are In The Rewards Scheme?
What’s The Catch?
I Have Multiple Prepaid Cards Linked To My Current Account – Can They All Be Used To Earn Rewards?
Are There Any Types Of Transactions That Are Excluded From The Reward Scheme?
Will The Participating Retailers And Discount Rates Change?
Will I Still Receive Loyalty Points, e.g. Nectar, Advantage From Retailers?
Is The Rewards Scheme Secure?
Section 2 – When and how do I receive my Rewards?
How And When Do I Receive My Rewards?
Can I Have The Rewards Paid Onto My Prepaid Card Instead Of Into My Current Account?
I Pay My Management Fee Weekly/Fortnightly/4-Weekly. When Will I Receive My Rewards?
What Happens If I Return Goods I Have Purchased In A Participating Retailer?
What Do I Do If I Think I Have Been Paid The Wrong Reward Amount?
Will I Receive My Rewards On Special Offers And Sale Prices?
How Will I Know What I've Spent And What Discount I Am Entitled To?
Section 3 – Fees
Is There A Charge For Being In The Rewards Scheme?
I Have More Than One Card Associated With My Account - Do I Have To Pay More Than One Annual Administration Fee?
When And How Is The Annual Administration Fee Paid?
Section 4 – Administration Fee and Opting Out
I Don’t Want To Be In The Rewards Scheme – What Do I Do?
If I Choose To Donate My Rewards To Charity, Can I Re-enter The Scheme?
I Want To Close My Prepaid Bank Account. Does Having The Rewards Affect This?
If I Choose To Donate My Rewards To Charity, Do I Have To Repay The Rewards I Have Already Received?
What If I Don’t Want To Donate My Rewards To Charity But Don’t Want To Be In The Scheme?