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Compro Comprehensive Services - Support

Professional Services

A set of Post support products and services can be customized to fit the unique requirements of the equipment user or system integrator.Professional Service products consist of separate, self-contained modules which can be selected to meet the needs of the individual customer.These services and products can be provided "stand alone" or as part of an Compro Sales or Marketing program.The offering includes:

Products

Services

Discount Schedule for all Y2K Products

Quantity Discount
1-20 0%
21-50 10%
51 - 75 12%
76 - 100 14%
101 - 200 16%

Professional Services Hardware/Software Product

MODEL

DESCRIPTION

CP91-102-023 TDM/RSX Upgrade Kit
CP91-500 MASCOM I, MPX 3.2B CONCEPT/32
CP91-501 MASCOM II, MPX 3.4 CONCEPT/32
CP91-502 MASCOM III, MPX 3.4 RSX
CP91-503 MASCOM IV, MPX 3.3 CONCEPT/32
CP91-504 MASCOM V, MPX 3.5 CONCEPT/RSX
CP91-512 MPX 3.4 U02 Support on a 32/27
CP91-513 MPX 3.4 ACX
CP92-517 MPX 3.3 SCSI Support
CP92-518 MPX 3.2B SCSI Support
CP92-519 MPX 3.2C SCSI Support
CP92-520 MPX 3.4 SCSI Support
CP92-521 MPX 3.4 U02 SCSI Support
CP93-522 Cartridge Tape Support, MPX 3.4
CP94-523 SCSI Tape & Disc Support, MPX 2.1A
CP94-524 SCSI Tape & Disc Support, MPX 2.4 (21st Century Upgrade)
OS-1419-120Y EPX Operating System (MPX 1.X Replacement)

Professional Services Software Service Refer to Special Terms & Conditions for specific contract details on the below offerings.

MODEL

DESCRIPTION

*CS03-704-001
Labor/Warranty/Support - On site labor support during warranty period. Expenses included for locations within 150 miles of a service center. Additional expenses incurred outside of 150 miles of a service center. Four (4) on site calls per year. On site service scheduled within 72 hours.
* CS92-702-001
Consulting Service
* CS99-703-001
Remote Engineering Consulting (40 Hours remote consulting with Senior Software/Hardware Design Engineer
* CS99-705-001
System Installation - Onsite with Service Consultant (Depending on the complexity of the system the quantity will be adjusted.)
* CS99-705-002
System Installation, International - Onsite with Service Consultant (Depending on the complexity of the system the quantity will be adjusted.)
* CS99-705-801
Remote Installation Support (RIS) - 8 Hours

* A sales request is required prior to delivery of a quote to a customer.

 


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