DriveHQ Email Server Hosting is different from other free email services. We only offer paid email service. It is designed for high-end users, professionals and businesses. You can use popular email client such as Microsoft Outlook, Outlook Express or smart phones to access DriveHQ email. You can keep your emails on the web or download to your local PC; you can create multiple email accounts for your organization and have virtually unlimited email box sizes; you can also configure high-end enterprise features such as private domain emails, auto reply, auto forward, email aliases and mailing list, etc.
DriveHQ Online Email Backup Service is different. It is very popular among business users. It supports drag and drop backup of Outlook emails and contacts. Emails / contacts are backed up to DriveHQ.com webmail so you can access your emails / contacts from anywhere. To use our Email Backup service, you need to download and install DriveHQ EmailManager client software, which supports scheduled / automatic email and address book backup. DriveHQ EmailManager is not needed for email server hosting service. Also, please note DriveHQ has bundled all storage related services in the same premium service packages (incl. Online Storage, Online Backup and FTP Server Hosting, etc.). However, DriveHQ EmailManager (Email Backup) service is separate and is priced based on the number of emails.
If you are not a DriveHQ member, you need to sign up now. If you become a paid member, then you have an email account: USERNAME@firstcloudit.com. Please visit our online help pages for Microsoft Outlook and Outlook Express. For all other email client software, please choose the default SMTP/POP3/IMAP4 port setting, the SMTP, POP3 and IMAP4 server is mail.firstcloudit.com. Please note all out-going emails require logon.
For DriveHQ Online Email Backup service, you just need to download DriveHQ EmailManager client software and install it. You can then drag and drop or automatically backup emails / contacts to DriveHQ webmail.
If you use Outlook or Outlook Express, then you can get unlimited email box sizes by downloading emails to local. The maximum email size is about 20MB. You can send / share any size files using DriveHQ FileManager. If you use webmail and keep all emails online, the maximum number of emails online is between 3,000 (Free) to 50,000.
While it is possible for DriveHQ email to support such big email attachments, other email servers / client software usually can only handle less than 10MB emails. So in this case, please use DriveHQ Online Storage and Sharing service. You can share any size files, or many files very easily with DriveHQ FileManager or other FTP client software.
Yes, you can use our Group Account service. You can easily upgrade to a group account, and then create sub-accounts. Group Account service gives more flexibility. You can manage sub-accounts yourself. Cost-wise, it is also cheaper than buying services individually.
(1) When setting up DriveHQ email account, please make sure that "All out-going emails require logon" is checked and the logon credentials should be the same as the POP3 settings (the same as DriveHQ account logon info).
(2) Some spam-filters might incorrectly filter DriveHQ emails. In this case: check your junk/bulk mail folder and contact your other email service provider to not filter DriveHQ emails.
Spamming is strictly prohibited. Your account will
be disabled immediately should you engage in any spamming activities. As a
prevention for such abuse, each user can send a limited number of emails per day.
You can access DriveHQ Email using webmail from any number of computers. For Outlook access from multiple computers using POP3, please make sure you keep emails on server for a few days before you delete them. It is recommended to keep your emails on server for 5 days.
If you use IMAP4, you can keep all mail boxes on server. You can access your emails from anywhere.
You must be a premium user to use private domain email feature. First of all, you must own a domain name. If not, you need to register a domain with any domain registrar company, e.g. network solutions or Register.com, etc. Once you have a domain, please add a DNS MX record using their web interface. The MX record should point to the email server mail.firstcloudit.com: 22.214.171.124. If you have any questions, please contact your domain registrar’s customer support.
Once you have a domain name, please click here to setup with DriveHQ.
Yes, DriveHQ offers DriveHQ Online Backup software,
which can automatically backup your files or emails. We also offer DriveHQ EmailManager, which is designed to backup emails, contacts and accout settings more efficiently.
No, you can access DriveHQ email from the webmail interface, or from any popular email client such
as Outlook, Outlook Express or smart phones.
Yes, using Microsoft Outlook or Outlook Express, you can setup any email rules or filters. DriveHQ email server also supports email filter and email rules.
Yes and no. DriveHQ's email hosting service is bundled with DriveHQ's cloud IT service for free. It is designed for businesses only.
We don't want to compete with any free email service providers. DriveHQ's free email service is for
demo purpose only. It has a lot of restrictions. It is strongly recommended using our premium service. Please note DriveHQ account has several types: (1) Free Account and True Account; both types are free service accounts. If you sign up DriveHQ with a free or ISP email address (such as Hotmail/Gmail), your account type is a Free Account. If you sign up with a corporate email address (such as XXX@Microsoft.com), your account type is a True Account.
For SMTP service, a free service Account can only send 5 emails/day and he/she cannot receive emails. The maximum attachment file size for a Free/True Account is 2MB. The maximum number of recipients is 3. A Premium Account can send 50-250 emails/day with much less restrictions. (Please email DriveHQ customer support if you need to send more. Note spamming or any kind of service abuse is strictly prohibited), The maximum attachment file size for premium accounts is 20MB. You can use DriveHQ FileManager or FTP to share any size files!